– Deployment guide for Webex App for Virtual Desktop Infrastructure (VDI) – Cisco

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality.

Exceptions may be present in cisco webex vdi download documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language. When a user launches a virtual broker-client Citrix Workspace app or VMWare Horizon Clientthe vendor’s software initiates a virtual channel.

The Webex App plugin and agent use this virtual channel to communicate. To start a session, users first launch their virtual broker-client Citrix Workspace App or VMware Horizon Client ,connect to the connection broker, and then select an HVD or virtual application. Once selected, a virtual channel is set up between the user’s thin client physical machine and the HVD virtual machine hosted on the Hypervisor.

Cisco webex vdi download Webex App client and Webex App VDI plugin then go set up all the control streams that are used to exchange data over the virtual channel. In this case, the internal cisco webex vdi download is the opposite of what’s configured for the external interface. Through cisco webex vdi download device information cisco webex vdi download is retrieved in the previous step, Webex App begins the CSF device Windows desktop registration through the Приведенная ссылка external interface.

Since Citrix Virtual Apps and Desktops 7″virtual channel allow list policy” is cisco webex vdi download by default. You must use the cisco webex vdi download of this app from the direct download page. The app on the Microsoft Store is not supported. A connection broker is software that creates connections to hosted virtual desktops.

A connection broker performs a number of tasks including the following:. Validating the username and providing a connection for the user. Allowing the user to connect to a specific virtual desktop.

If you want users to use virtual backgrounds, you must meet the virtual background requirements. We support bit and bit architectures for the following Windows versions:. CPU performance affects the maximum video resolution.

These hardware specifications are only guidelines for the expected resolutions. Other factors can affect video resolution. VMWare Horizon client version 8. VMware Horizon client version 8. SP Because of this third-party integration, you must contact IGEL for technical support.

See the software download page to get a copy of the OS installation package. Because of this third-party integration, you must contact Dell for technical cisco webex vdi download. For more information, see the Dell Wyse ThinOS documentation for your supported release; the “Supported packages” section of their release notes mentions the version of the Cisco webex vdi download VDI plugin that’s supported.

Because of this third-party cisco webex vdi download, you must contact 10ZiG for technical support. For more information, see the 10ZiG page for your specific thin client. Because of this third-party integration, you must contact Stratodesk for technical support.

The minimum hardware requirements for thin clients are as follows:. Memory: 2GB of memory, with at least 1GB free for operating system use.

Storage: 2GB or more of internal storage for installation. If the graphics card is not recognized, limited-performance VESA mode can be used. Networking: A recognized wired or wireless network adapter. USB: HP recommends 2. The following system properties enable using basic eLux RP 6 features. Intel Core 2 Duo or later processors on any of the following Apple hardware:. Monterey While we support backwards compatibility, as outlined in the release noteswe recommend that you use the latest versions of the install builds wherever possible.

VDI users typically do not have admin control over their machine and the plugin does not require admin privileges.

However, if your users require Outlook integration, you must register the office integration. See Details about headset support for more information. To integrate a supported calling service and Webex Meetings, you must follow configuration steps in the documentation for those solutions. Choose an option and then use the cisco webex vdi download that is linked in cisco webex vdi download section. The document contains an overview of the service, prerequisites, and deployment steps.

To support this feature, make sure you’ve configured your Unified CM calling deployment correctly. Additionally, make sure the following Cisco webex vdi download configuration is in place so that offloading to meetings is supported: Full-featured meetings requirements.

Dual NIC deployments are supported. Control Hub is where you provision and configure settings, features, devices, and users in your Webex Calling enabled organization. Make sure your environment supports Webex Calling by following the prerequisites and port reference material before you start cisco webex vdi download configuration steps in Control Hub. You can use the cisco webex vdi download information, in the order presented, to get your organization up and running with Webex Calling :.

Prepare Your Environment for Webex Calling. Port Reference for Webex Calling. Configure Webex Calling for Your Organization. Configure Webex Calling Features. Configure and Manage Webex Calling Users. Configure and Manage Webex Calling Devices. Adoption Trends and Usage Reports. Each article includes a subway map at the top to let you know where you’re at in the overall configuration work flow so you don’t lose your place.

Subscribers use a single microsoft business free download the Webex App to take advantage of features provided by both platforms. We recommend that you be on the latest releases to ensure the latest features and functionality are available. You or your users must manage installing the latest versions. See the following links for backwards compatibility information:.

You must run a minimum of Expressway X Earlier versions must be upgraded to X Static route cisco webex vdi download the default gateway on the Expressway-E. Typically, this is the default gateway of the external interface IP subnet. Once Unified CM responds to the request, the Expressway-E sends the response through the default gateway if the static route to the HVD subnet does not exist.

NAT addresses this problem. This design is known as NAT reflection, and may not be supported by all types of firewalls. The external firewall must also allow the following inbound connections from the user thin client to Expressway:.

Skip to content Skip to search Skip to footer. Bias-Free Language. Bias-Free Language The documentation set for this product strives to use bias-free language. Find Matches in This Book. Log in to Save Content. PDF – Complete Book 3. Updated: June 15, Figure 1. Hosted virtual desktop and thin client requirements Make sure your VDI environment meets the requirements for the supported servers Hosted Virtual Desktop HVDwhere the Webex app is installed and thin clients user-side device where the Webex VDI plugins are installed.

VMware Horizon Agent: 7. A connection broker performs a number of tasks including the following: Validating the username and providing a connection for the cisco webex vdi download.

Dell Wyse ThinOS 9. Audio: Audio support is optional. See virtual background requirements for more information. VMware Horizon View Client version 7 5. Supported realtime media workflows for calling and meetings Webex App VDI supports the following realtime media workflows: Calls on Webex built into the app Unified CM Webex Calling Webex for BroadWorks Webex Meetings To integrate a supported calling service and Webex Meetings, you must follow configuration steps in the documentation for those solutions.

Move a call to a meeting To support this feature, make sure you’ve cisco webex vdi download your Unified CM calling deployment correctly. You must run a minimum of X Webex Calling requirements If you want to use Webex Calling as your call service for Webex App VDI users, use the following documentation links to walk through the required configuration steps.

The documents contains an overview of the service, prerequisites, and deployment steps. Configuration in Control Hub Partners and Administrators Control Hub is where you provision and configure settings, features, devices, and users in your Webex Calling enabled organization. You or your users must install one of the following: Two separate VDI plugins: one for the Webex App released bimonthly cisco webex vdi download one for Webex Meetings release monthly.

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Solved: Webex Meetings VDI Download – Cisco Community.Cisco Jabber for VDI available to download

 

The Cisco Webex Meetings Virtual Desktop App optimizes the audio and video for the virtual desktop environment using a thin client. With supported versions of Cisco /180.txt for Windows, Linux, Unicon eLux, and HP ThinPro, hosts can connect to meetings and manage the lobby from their hosted virtual desktops HVDensuring a great больше информации for both the hosts and the attendees.

The software routes all audio and video streams directly between the thin client and the meeting server without going through the HVD. Unicon eLux. ThinPro and Ubuntu. The WBS Learn how to view your upcoming meetings, start and join meetings, cisco webex vdi download meetings, share your screen, and change your preferences. Start Meeting —As a host it’s easy to start and manage your meetings in the virtual desktop app. Join Meeting —There are couple of ways to join a meeting.

Screen Layout —Switch between three different video views. Record the meeting —To including the audio, video, and presentation, for sharing later. June 16, view s people thought cisco webex vdi download was helpful.

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The argument does not affect a non-VDI environment. If using this option, ensure that your organization is configured for slow channel. When installing the bundled components for Webex App, if you have administrative privileges, you can use this argument to lock the version of the app that is used to join meetings, if the version is compatible with the site version.

WebView2 is required for proper operation of Webex. See User preferences for more information. Users may be in a Citrix environment and not have the thin client installed or the virtual channel is disconnected. We support this scenario with fallback to a non-virtual Webex App installation. In this mode, the app shows a warning that the quality of video may be affected. Once the virtual channel is connected, the app can change to VDI mode. Use this table to understand the different installation combinations and how they affect media optimization for Unified CM, Webex Calling, and calls on Webex App.

The roaming database contains all user credentials and preferences, encrypted using AES As a VDI customer, you should always back up the above folder, so that user credentials and preferences are maintained across VDI sessions.

Users access the Webex App through a virtualized Windows environment. Walk through the deployment steps in the Azure admin portal to create the host pool, virtual machines, and related settings. A host pool is a collection of VMs that offer a similar service. Azure indicates when the virtual environment is ready. For specific deployment steps, see the Microsoft documentation on getting started with AVD. This setting applies across your organization, unlike the installation parameters which affect your deployment at the server level.

If you’re unable to install the VDI plugin for your users, walk them through these steps on their thin client devices. If you’re running a bit or bit environment with VMware, make sure you download and install the VDI client that matches the VMware environment. Webex App needs to be installed on your central HVD environment. Double-click the msi file that you downloaded. To complete the installation, click Finish. Optional If you or users are manually installing the two plugins for full featured meettings, follow the steps in Install Webex Meetings VDI plugin on thin client systems.

You can find the version numbers on the download page. Webex Meetings VDI as a standalone plugin is released every month, but this bundled plugin installer is release bimonthly.

Double-click the exe file that you downloaded. Read the welcome screen, which covers the plugin versions that are included in the installer, and then click Next. For Webex App to function properly for your users, you must use the official thin client plugin from the download site.

To confirm, the Health Check shows a connected status for the Virtual Channel. Create an image for the thin clients. On the thin client, install the Webex App VDI plugin; enter your password at the authentication prompt.

After you click Install, the Ubuntu Software Center locates and installs the dependency libraries, and then installs the Webex App Client. Deploy the image to the thin clients. For more information about how to create an image or how to update the thin client, see the Elias documentation available from the Unicon website.

Under the registry, enable the vdciscoteams parameter. Because of this third-party integration, you must contact Dell for technical support. For more information, see the Dell Wyse ThinOS documentation for your supported release; the “Supported packages” section of their release notes mentions the version of the Webex VDI plugin that’s supported.

See the software download page to get a copy of the OS installation package. Because of this third-party integration, you must contact 10ZiG for technical support. For more information, see the 10ZiG page for your specific thin client. For Webex App to function properly for your users and be optimized for VDI, you must use the thin client build. For full featured meetings with Webex App , you or your users must either install the bundled VDI plugin or the two separate VDI plugins on a thin client.

You cannot use the bundled VDI plugin package on Linux thin clients. For Linux, you must install the separate VDI plugins. Install only the Webex app in the HVD environment. No other apps are required. Make sure you follow the Full-featured meetings requirements. Install the Webex app VDI plugin for the supported thin client platform:. For feature limitations for each release, see the release notes.

You must disable auto upgrade for Webex App and use the versions that are available on the download link above. When users either don’t use the VDI optimized solution or are in fall back mode, HD video is disabled and Webex App shows a notification that you may see a media quality issue. We do not recommend that users use VDI in unoptimized or fallback mode. Their camera or headset may not work and they may experience poor media quality.

Only the audio device selected on the HVD plays the ringtone. Then, Expressway-E can transmit to the thin client. For fallback mode, the Mode Selection registry key cannot control the media for an auto-answered Unified CM call.

In non-optimization mode or fall back mode, Citrix device mapping supports a maximum of 4 devices. On Citrix for Linux, we only support voicemail playback by using the default device on the thin client. So when you want to play back voicemail using your preferred audio device, you need to open the sound settings on the thin client to set the device that you want to use by default. If you run version or later, you don’t have to uninstall and reinstall.

If the thin client is on-premises, Unified CM calling may be blocked by some firewall settings. Webex Calling and Webex App built-in calling are not affected. VMware Horizon client version 8. For compatibility mode: If users have the previous VDI plugin version including only upgrading the Webex app to If vdpService. Hardware acceleration and background noise reduction for Windows and Mac thin client.

Virtual backgrounds for Windows and Mac thin clients, provided the devices meet the minimum system requirements the same as the Windows standalone app. If you’re using Webex App VDI in fallback mode or standalone mode, some peripheral devices may not work.

Because the device mapping is handled by Citrix or VMware, you must contact them for further troubleshooting. Fallback mode supports standard calls and call recording. The full feature set isn’t supported. Call quality is lower because of the server or network issues that cause the switch to fallback mode.

Compatible VDI plugin versions installed on user thin clients. When a release of Webex App is working with an earlier VDI plugin, the solution is running in backward compatibility mode. In this mode, Webex App VDI also cannot ensure the video quality because some advanced features are still under continuous development and improvement.

See the following list of supported features for backward compatibility mode:. Because of this difference in release schedule, the VDI version of the app does not include features that are released for the standalone version in the odd month.

When the VDI version is released in the even month, it catches up on any missed features from the previous month. Due to a mandatory update to our services, you won’t be able to sign in using the following versions of Webex App installed on the Windows-based HVD from the following date:. You must uninstall the app manually in the Windows Control Panel and optionally you can clear the cache. See the following sections for each release for a list of new features specific to VDI and limitations for that specific release.

The following features are implemented and verified in VDI environment. The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size. The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen. Webex App does not upgrade itself with every monthly release. It automatically upgrades when a new virtual desktop version becomes available every second month.

You can configure the plugins to automatically upgrade, by setting a registry key on the virtual desktop. This feature helps you to keep the plugins synchronized with the Webex App version. Call history is now in the roaming profile, which means that a Webex VDI user’s call history can be independently preserved across different hosts, or non-persistent sessions. User is only warned if the plugin is incompatible with the Webex App on the virtual desktop. Previously, a user could see the warning even if the plugin was compatible with the Webex App.

New Share button to help users change sharing source. Before the meeting, the user gets a warning about microphone permissions in case they prevented apps from accessing the microphone. During meeting on Windows version of Webex App, users can receive warnings about microphone or speaker errors. Users get a voice prompt to press 1 to join, when getting a call back to connect to meeting audio. For newly supported features, see the December release information in What’s new for Webex App.

Automatically Optimize Shared Content Linux thin client is not supported. Scrollbar is not supported even it is visible while sharing contents are zoomed in. For newly supported features, see the October release information in What’s New for Webex. For newly supported features, see the August release information in What’s New for Webex. From this release onward, the release frequency will change to every two months. We will also support the latest release and the previous three releases N-3 —see the Version Support section for more information.

This release is rebranded for the New Webex Suite. For more information, see the New Webex Suite and Branding announcement. Blur and virtual backgrounds Windows —Blurring your background makes your surroundings appear out of focus so people can’t see what’s going on behind you.

Or maybe you just want to make it look like you’re on a beach soaking up the sun. You can replace your surroundings with one of the preset backgrounds or an image of your own. Call recording —Your administrator determines how much control you have over recording your calls. Depending on your setup, your incoming and outgoing calls may be recorded automatically or you may be able to decide which calls you want to record.

When a call is being recorded, that recording continues whether you move the call to another device, merge the call with another active call, or make a conference call. You’re presented with a visual indicator letting you know when a call is being recorded.

Move a call into a meeting —When you’re in a call with someone who’s internal or external to your organization, you can take advantage of advanced meetings features such as transcriptions, real-time translations, notes, action items, recordings, and whiteboarding. Just move that call into a full-featured meeting. Before moving the call into a meeting, you can even invite other people into the discussion. Troubleshooting just got easier —You can now access detailed diagnostic information such as memory and CPU usage, configuration information about meetings, calling, and devices, as well as call statistics.

You can share that information with your administrator so they can help resolve any issues you may be experiencing. Preview of shared content —When you share content, you now see a preview of the content. We also enhanced the Share content screen, making it easier for you to find the content that you want to share.

Or you can choose to optimize for text and images or motion and video. Notify users when VDI plugin is not installed or a version mismatch is detected.

VMWare Horizon client version 8. We now use the same version scheme as Webex Meetings. To avoid issues, please uninstall any previous 3. Music Mode Windows thin client. Call Recording. Executive Assistant Boss-Admin.

Semi-consultative transfer. Known defects, or bugs, have a severity level that indicates the priority of the defect.

These release notes include the following bug types:. Reasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or other devices on the network to be disrupted.

No workarounds exist. Important functions are unusable and workarounds do not exist. Other functions and the rest of the network is operating normally. Failures occur in unusual circumstances, or minor features do not work at all, or other failures occur but low-impact workarounds exist. Failures occur under very unusual circumstances, but operation essentially recovers without intervention. Users do not need to install any workarounds and performance impact is tolerable.

To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter.